BOOKING CONDITIONS
These Booking Conditions form the basis of Contract between you and Beachball Holidays and Travel Ltd. Please read them carefully before you book.
BEFORE COMPLETING YOUR BOOKING
By now you are probably well on your way to making your booking with Beachball either on-line or over the telephone. Feel free to contact us if anything is unclear at this stage. You should be aware that when you make a booking you will be asked to make a deposit payment unless you are booking 56 days or less before going on holiday when the full amount will be asked for. We consider your booking as becoming valid when this initial payment reaches our account and at this stage a contract exists between us. These booking conditions, the material on this website, your invoice and all other communications between us form important parts of this contract. Please ensure you read the other conditions and information in this section before proceeding and making payment. Beachball assumes that you have read, understood and agree to the booking conditions in this section before making payment and activating your booking and this contract.
DEPOSITS AND BALANCES
The deposit amount can vary depending on the holiday you are booking but is usually 30% of the total value of accommodation only bookings. The balance is due 56 days prior to the start of your holiday. Full payment is asked for if the booking is made less than 56 days before the holiday starts.
AMENDING YOUR BOOKING
If you wish to change your travel arrangements in any way, after your confirmation invoice has been issued, for example your chosen departure date, accommodation or name change, we will do our utmost to make these changes but it may not always be possible. Any request for changes must be made in writing by the person who made the booking to admin@beachball.co.uk or by your travel agent. You will be asked to pay an administration charge of £20 per person named on the booking form (maximum of £50 per booking) in addition to the increase, if any, in the costs of the revised arrangements. If changes to names (of any of the party members) are notified to us no more than three weeks prior to departure a charge of £25 per name change will apply. Please note changes made within three weeks prior to your departure could incur charges up to £200 per person if this involves changing names on flight tickets which have already been issued. Certain travel arrangements (e.g. some airline tickets) cannot be changed after a reservation has been made, and any amendment request will incur a 100% cancellation charge on the relevant cost of these arrangements.
CANCELLING YOUR BOOKING
If you cancel a holiday after it has been confirmed, details must be forwarded by email immediately to admin@beachball.co.uk and a return email receipt confirming that your email has been received should be printed and kept safely. If you send your cancellation by post, it should be sent by "Recorded Delivery". Cancellation charges will be calculated from the date your email is acknowledged as received or you letter is received (see table below).
If the reasons for canceling fall under the terms of your travel insurance, you may be able to reclaim losses from Insurers. That is why it is a requirement that all guests must be adequately insured. If you take out your own policy, it is a condition that details of the insurance are recorded on your booking form before your holiday is confirmed.
Cancellation charges are as follows:
Period before departure within which written insturctions are received Charges (% of total holiday cost, less insurance premium
More than 56 days Loss of deposit
56-29 days 50% 50%
28-15 days 70% 70%
14-05 days 90% 90%
04 days and under 100%
CHANGES BY US
As arrangements are made many months in advance, there may be occasional and valid reasons when changes have to be made and we reserve the right to do so. In most cases these will be minor (the airline could alter a flight time or a hotelier could withdraw a facility) and we will let you know of the change as soon as possible.
If the change is major e.g.
(a) change of flight time of over 12 hours,
(b) change of UK Airport,
(c) change of accommodation to a lower classification,
(d) change of resort
We will inform you or your travel agent at the time of booking. If you are booking on line you will read the "important information" section prior to proceeding to the final confirmation screen.
If you are unclear you must contact us for clarification before proceeding as your confirmation of having read and accepted the changes advertised described on this page forms a binding part of our agreement and shows that you fully accept the changes advertised.
If you book over the telephone or through a travel agent you will be read the information and asked if you understand and accept the changes advertised. For the booking to be made the agent or person making the booking for you must tick a box that you have agreed to accept fully the changes advertised.
If you have already booked, we will let you know as soon as reasonably possible. In certain circumstances, this may be as soon as an equivalent holiday has been held on option before contacting you to advise you.
If a material change becomes necessary prior to departure, you have a choice of:
(a) accepting the change as notified,
(b) selecting an alternative comparable holiday (if available) and paying or receiving the difference in value,
(c) Cancelling your booking.
If you decide on (a) or (b), we will also compensate you on the basis shown below:
Period before departure (to you or your Travel Agent per adult or child over 2 years old) £ per person
57 days or over Nil
56-28 days 20.00
27-15 days 40.00
Under 15 days 50.00
If you decide to cancel, you must advise us in writing within 5 days of receiving notice of the change. We will then refund the cost of your holiday (less any insurance premiums) plus compensation as shown above.
FORCE MAJEURE
We may not be liable to pay compensation if any change is caused by natural disasters, threats of war, weather conditions, industrial disputes or any similar event beyond our control although we will always do our utmost to help and consider each incident on its merit and gravity.
IF WE CANCEL YOUR HOLIDAY
We reserve the right at our discretion to cancel your holiday. If this becomes necessary, we will refund the total cost paid, (less any insurance premiums) plus compensation as shown, or give you the option of accepting an alternative holiday of comparable standard (if available) plus applicable compensation. No holiday will be cancelled within 28 days of departure except for reasons as defined under "Force Majeure".
FLIGHT DETAILS
If we have arranged flights for you, you may expect the following in the case of delays:
Though scheduled and chartered airlines operate regular services, there are occasions when delays may occur. On your outbound journey agents for the airlines whose tickets you are holding at your departure airport will keep you advised. If the delay is longer than 4 hours they will make arrangements as follows:
Between 4 and 6 hours - Light Refreshments
Between 6 and 10 hours - a main meal
Over 10 hours - Overnight accommodation where possible.
Should we be aware of a delay of four or more hours on your return flight, the transfer time from your resort may be amended. If the delay occurs after you have checked in, our representatives or airline staff will provide similar facilities to those previously listed.
ACCOMMODATION DESCRIPTIONS
Accommodation featured by Beachball Holidays & Travel Ltd is licensed and classified by the relevant Tourist Organization.
Where a room is described as "Sea view" you will be able to view the sea from your balcony. If there is no balcony, the sea will be visible from the window.
However, there may be some properties where the balcony or windows are angled or the view partially obscured - especially on low floors - by trees or buildings.
The descriptions of accommodation detail most of the facilities provided in each room type in each hotel, villa or holiday apartment. If facilities change or are withdrawn, Beachball Holidays and Travel Ltd undertake to change the descriptions on its website accordingly within one week of receiving notification of the change from the accommodation owner. If you have already booked we will communicate this change to you, and if you are about to book you will receive a message before confirming under: "important information" if the change has been made recently to the pages on the website. Some changes may be required for annual maintenance or may be non-operational due to adverse weather (e.g. water sports facilities) or they may be withdrawn at very short notice or simply without reference to us by the hotelier or villa owner.
If the withdrawal of facilities materially affects your enjoyment, it is in both our interests for you to advise the management of the hotel and contact our local representative immediately, so that corrective action can be taken early during your stay. Simply to write an email or letter with a complaint or grievance on your return from holiday or simply to contact our appointed agent at the end of your stay, without offering Beachball Holidays and Travel Ltd, its staff or appointed agents a reasonable opportunity to take corrective action may forfeit your rights to compensation.
HEATED SWIMMING POOLS
In some hotels, Beachball Holidays & Travel Ltd advertises that an accommodation offers a heated swimming pool. Please consider that some hotels only heat their swimming pools during cold weather and subject to the number of guests in residence. The management of each establishment has its own policy on how they manage their heated swimming pools although most establishments try to maintain their heated pools at a constant temperature. Please contact the hotel management if you feel they need to correct the pool heating.
SPECIAL REQUESTS
We will do our best to ensure that any specific requests are met by the management of your accommodation, but we cannot guarantee or confirm these prior to your departure.
While we will request an extra bed, for a third person to share a twin room - and offer a reduction - you may find space limited. We will not accept liability or responsibility should you then consider the accommodation to be overcrowded.
NOTE: Beds for children may not be full size and could be folding or camp bed in style.
Beachball Holidays and Travel Ltd reserves the right to pass onto the customer at the time of booking, the charges for the provision of special requests which may be applied by the accommodation or airline. Airlines may make charges for the provision of services on each leg of the flight for the following:
£60 per passenger for the provision of oxygen
£20 per passenger for the transportation of a bicycle
£10 per passenger for the provision of wheelchair assistance
£10 per child for the transportation service of an unaccompanied minor (available on some scheduled carriers only.
DISCOUNTS
Discounts for children or a third adult (where shown) only apply when sharing with two full paying adults in the same room unless otherwise indicated. The discount is applicable on the basic holiday price, not on room, meal, or flight supplements. Where a third person is to be accommodated in a twin room the bed may occasionally be folding or camp style. Its addition may limit space but we cannot accept liability or responsibility for this.
INFANTS
In accordance with Air Navigation Regulations a child to be classed as an infant must be under 2 years of age on the date of the return flight. Infants pay £30-60.
Cot charges where applicable are payable directly to the hotel by the guest.
UNACCOMPANIED CHILDREN UNDER 12
Some scheduled airlines will accept unaccompanied Minors travelling on their own provided an Unaccompanied Minors Form is properly completed and signed by the parent/guardian. A charge will be made for this service.
For charter airlines, please enquire at the time of booking.
ARRIVAL AND DEPARTURE TIMES AT YOUR BOOKED ACCOMMODATION
Most hotels require you to "check out" by 12:00 midday on your day of departure. In some Villas and holiday apartments and some exceptional circumstances this may be earlier, in which case you will be notified in advance. On arrival rooms are booked from 12:00 on your arrival day, but in some circumstances the rooms may not be ready until later in the same afternoon. If you are arriving in the early morning after an all night flight you must book your accommodation to start from the previous day to ensure you get access to it as soon as you arrive. If you are leaving on a flight which departs from your destination late in the afternoon or evening, you have a number of options:
(1) book an extra day at the accommodation this is the most expensive but most certain way to keep the rooms available;
(2) ask the receptionist or agent for villas and some apartments early in your stay to keep on your accommodation after 12:00 midday on the day of departure. Please note that some hotels will charge extra for this "LATE CHECK OUT" facility. Whether or not they will agree usually depends on what time the next guests are due to arrive, whether the rooms you have stayed in have in fact been booked for guests arriving the same day, as well as the availability of chambermaids or cleaners in the evenings etc.;
(3) to ask for a courtesy room which is usually free (or a small charge is applied) and has only basic facilities for changing and usually for showering. These are only usually available at hotels.
OUR RESPONSIBILITY
We try to ensure that every holiday on our website has been properly arranged and that all components conform to reasonable standards. If any segment is not as advertised and it can be proven this has affected the enjoyment of your holiday we will pay appropriate compensation providing you comply with our "Complaints Procedures".
We have taken all reasonable steps to ensure that all suppliers contracted by us are efficient, safe and reputable and that they comply with the relevant laws and regulations which apply in the respective countries. However, though we have no direct control over their operations, we will compensate you for any acts or omissions should services be proven to be deficient or below reasonable standards.
Similarly, we will accept responsibility for personal injury (including illness and death) which results from the proven negligence - (as defined in English law) of our directors, personnel or those of our contracted or sub-contracted suppliers and agents who, whilst acting in the course of their duties, provide any component part a holiday as advertised on this website. However, in the cases of air or sea transport our liability will be limited to the relevant International Conventions relating to the method of travel and the conditions of carriage of the relevant carriers Copies of which are available on request. Please email your request to: admin@beachball.co.uk .
Note:
(a) Any injury claim should be notified to our local agent and the accommodation manager immediately and be confirmed in writing to Beachball Holidays & Travel Ltd within 90 days of the return from holiday by an original signed copy of a letter to our postal address (PO BOX 54006, London SW19 7XY England) .
(b) If payment is made, the claimant's rights against the supplier or third party must be assigned to Beachball Holidays and Travel Ltd.
(c) The claimant agrees to co-operate fully with Beachball Holidays and Travel Ltd should they or their insurers wish to enforce the rights assigned or subrogated.
If personal injury - including illness or death - results from any activity which does not form part of the booked holiday yet is the responsibility of a third party, we will at our discretion provide reasonable assistance to help resolve a claim against such persons.
This may be no more than £5000.00 on behalf of any or all parties named on the booking form, will include recommending a lawyer in the respective country (if necessary), assistance in communications with authorities in the respective country, translation and explanation of required procedures.
Note: If covered by Beachball Holidays and Travel Ltds Insurance you will be required to claim any legal fees incurred in the respective country from insurers under the "Legal Expenses" clauses of the policy. If you have your own policy, you should ensure this makes provision for such expenses.
We reserve the right to decline anyone as a guest, or to terminate their holiday should their behaviour in our opinion be disruptive or likely to affect the safety or enjoyment of others or cause willful damage to property, or, more generally, be unlawful according to the laws of the respective country. We will not accept liability for any costs or consequential losses incurred by a guest should we or our local agents or representatives have to take any necessary action in such situations.
Similarly, we do not accept responsibility if authorities in the respective country or the Captain of your aircraft refuse entry or permission to board an aircraft. If such circumstances arise, we will not accept liability for refunds, costs or losses resulting from such actions.
COMPLAINTS
We accept there may be occasions when a part of your holiday is not up to the standard you expected when you made your reservation. For example, in same areas there may be construction work at a nearby location which may cause some noise or dust etc. As we have no control over such work we cannot reasonably predict where, when or to what extent such work may affect guests holidays.
Where we are aware of developments, these have been indicated in the resort or accommodation descriptions or hotel reviews on this web Site or on the page entitled "important information" which must be read prior to completing a booking. Similarly, when we become aware of a specific development which could affect part of a holiday which has already been booked, we will advise affected guests (and travel agents if appropriate) as soon as is reasonably possible, and wherever possible prior to the start of their holiday.
If this has not been possible or if you just you have a complaint, the facts must be reported immediately in an effort to rectify the problem(s) which have arisen. It is important to give Beachball Holiday & Travel Ltd., a reasonable opportunity to correct the problem wherever possible or you may forfeit your rights to compensation.
The following "COMPLAINTS PROCEDURE" should be followed if anything is not as you have booked or you have expected it to be:
(1) If the complaint is minor, it should be reported to the hotel reception, or the manager of your holiday accommodation verbally. This should be done politely, tactfully but firmly in a non-aggressive or confrontational manner. If possible a time frame should be given for the problem to be resolved. If it is not possible to agree a time frame or the time frame is more than 24 hours move to (3) below straight away.
(2) Once this has been done contact our local agent or representative explaining what has happened. (A contact telephone number is included on your conformation invoice). In the unlikely event of the local agent or representative not being able help, you should contact our head office in London (either by telephone: +44 870 2424236, fax: +44 208 605 9018, or email: admin@beachball.co.uk)
(3) Should the problem remain unresolved after the time agreed that it would be put right, above (1), or within a time frame you consider to be reasonable, OR if your complaint is not minor, you must do TWO things as soon as possible:
(a) immediately inform the hotel duty manager or the manager of your holiday accommodation and our local agent or representative that there is now a "serious problem" and that the local agent or representative should visit you as soon as possible to help sort our the problem
(b) write down all the relevant factual details of your complaint giving a copies to the manager of your holiday accommodation, our local agent or representative and send a copy to our head office in London as soon as you reasonably can (either by fax: +44 208 605 9018, or email: admin@beachball.co.uk) You should sign this report adding the date and time.
(4) You should then follow up your complaint by writing to our Administration Department, quoting your booking reference number and enclosing all relevant information within 28 days of your leaving the accommodation.
NOTE: If a complaint is not dealt with by you using this procedure (or a similar), you may affect our ability to correct or change the services you are complaining about and you may affect our ability to investigate your complaint thoroughly and accurately. Your failure to adopt our "Complaints Procedure" could therefore prejudice your rights, our liability and may affect whether or not you are entitled to compensation.
Normally we aim to reach an amicable settlement on any valid complaint no matter how small, but if this is not possible, the matter could be referred to a small claims court or independent arbitration by the Chartered Institute of Arbitrators. Usually this should be done within nine months of your return from holiday.
RIGHT TO SURCHARGE
The price of your travel arrangements is subject to surcharges on the following items for increases transportation costs, e.g. fuel, scheduled airfares and any other airline surcharges which are part of the contract between airlines (and their agents) and the tour operator or organizer; Government action such as increases in VAT or any other Government imposed increases, currency in relation to adverse exchange rate variations.
Even in this case, we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and any amendment charges. Only amounts in excess of this 2% will be surcharged.
If this means paying more than 10% of the holiday price, you will be entitled to cancel your holiday with a full refund of all money paid except for any premium paid to us for holiday insurance and amendment charges. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the invoice.
HOLIDAY PRICES
The basic costs are shown in £ sterling. Prices for hotels are usually based on two people sharing a twin room (unless stated otherwise). The prices for self-catering apartments are based on the number of people sharing an apartment.
The description and facilities of accommodation covered by the basic holiday price are shown with any applicable supplements (e.g. single room, full board).
Flights details and timings based on services operated by scheduled or charter airlines are as known at the date of creating the relevant page on the www.beachball.co.uk web Site. If any changes are made by the airlines, these will be advised to you (or if applicable your travel agent) as soon as known, but should a change of schedule of less than 12 hours or a change of aircraft be made within 24 hours of departure, we will not accept a claim for refund should you wish to cancel your holiday or any component part of it.
FULL PRICE GUARANTEE
The price of your holiday is fully guaranteed and will not be subject to any surcharges. The price of your holiday has been calculated using the following exchange rates of UK £1 = CY£0.80; UK£1 = Euro 1.38
CHILDREN'S DISCOUNTS
Discounts for children (where shown) usually only apply when two adults share a twin room with one child between two and 11 years of age (i.e.: up to the 12th birthday on the day of departure), unless otherwise stated.
Occasionally children receive discounts if they share a twin for sole occupancy room with a "single parent". Children usually receive discounts on the meal supplements. Occasionally children receive discounts for if they are in one separate room from their parents. (Requests for adjacent rooms are not always guaranteed unless specifically confirmed). Please check the individual hotel reviews for these details.
SPECIAL OFFERS
There may be times when holidays are offered at prices below those advertised (e.g. reductions may be made when accommodation has space available at short notice). In such cases, we will not make refunds to guests whose bookings have been confirmed prior to the date the reduced prices have been advised to us.
TRAVEL DOCUMENTS
Flights
If you have booked your flight tickets through Beachball Holidays & Travel ltd., and you are NOT booked on a ticket-less flight or with an e-ticket, assuming we have received full payment we will send out the tickets approximately two weeks before departure. If you have not booked flights through Beachball holidays & Travel Ltd., please ensure you have received your travel documents before you travel as we are unable to refund any other part of your holiday booked through Beachball Holidays & Travel Ltd. if you are unable to get to the destination.
Accommodation
Accommodation vouchers and other information relevant to your holiday are sent to you by email when you first confirm your booking and when you make the "balance payment".
Please check the all the details carefully and please contact us if there are any points needing clarification or you have concerns
Note: For British Citizens, a full British Passport is essential for all destinations. This must be valid for at least six months after your scheduled date of return.
Non-British Passport holders should contact (in London):
for CYPRUS: the Cyprus High Commission (020 7499 8272)
for GREECE: the Embassy of Greece (under "Consular Affairs" and then "Visa Section")Tel: 020 7221 6467 (fax: 020 7243 3202)(0906 550 3516 or 0906 5508983) 24 hour Visa Information Service Premium Rate calls Higher Charges Apply approx £1 per minute
For MALTA: Malta High Commission, Malta House,36-38 Piccadilly,London W1V 0PQ. Tel: 0207 292 4800. Maltese Embassy Visa Section: (020) 7292 4821
For UNITED ARAB EMIRATES: Embassy of the United Arab Emirates , 48 Princes Gate, London , SW7 2QA . Tel: 020 75811281.
Web address: http://www.uaeembassyuk.net/ email: legalisation@uaeembassyuk.net
For MOROCCO: Moroccan Embassy in London: 49 Queens Gate Garden, London,SW7 5NE. Tel: 020 7581 5001/4. Fax: 020 7225 3862
Web address:http://www.morocco.embassyhomepage.com/
For SOUTH AFRICA: South African High Commission, South Africa House, Trafalgar Square, London WC2N 5DP. Phone: 020 7451 7299 (except Consular Section).Fax: 020 7451 7283 (except Consular Section)
Website address: http://www.southafricahouse.com/
At this time, no vaccinations are required for British citizens travelling to Cyprus and Greece from the UK.
You should consult your Doctor for an up-to-date position on your own health requirements before you travel referring to the DSS leaflet "Health Advice for Travellers".
You should also consider taking with you an E-1 11 form (which can be obtained from your local post office) to receive reciprocal medical treatment under the EU.
HEALTH AND SAFETY AND LOCAL STANDARDS
Safety standards and regulations in certain holiday destinations can vary from those which some of us expect in the UK or our home countries. The authorities may not to monitor standards of fire safety and health with the same rigour. Therefore, we advise you to exercise care when finding yourself in unfamiliar buildings or surroundings. For example, we suggest that you familiarise yourself with the means of escape in case of fire, and that you don't let non-swimmers or children jump into a swimming pool without first checking the depth and means of exit.
Upset stomach can happen in warmer climate of Greece or Cyprus. Any change in diet may cause an upset stomach and the local water may contribute too. Please take sensible precautions, especially with regard to raw food such as vegetables, shellfish, drinking water and ice in drinks if you are particularly susceptible.
Sexually transmitted diseases (including AIDS) are a serious threat to health throughout the world. Exercise caution and seek immediate medical attention if you think you may have been infected. It is unwise to have your skin pierced (as in acupuncture, tattooing, ear piercing etc.) unless you can be certain that the equipment used is sterile.
Rabies is a serious hazard and although very infrequent, please avoid touching animals, especially wild or stray ones. If you are bitten or scratched by an animal seek immediate medical attention. If you have any difficulty, contact our local agent, the hotel management or the British Consular Official as soon as possible.
Remember, when you are abroad the sun is more powerful than in the UK. Take care not to over-expose yourself or your children (and particularly babies) especially in the early days. Not only can the sun cause painful burns to exposed skin, it can also cause your body to overheat. Take care and cover up, use protective cream and drink plenty of liquid (non-alcoholic) to replace your body's lost fluids. Keep a note on your person of any significant medical condition affecting you e.g. diabetes, angina pectoris, haemophilia, and details of any medication you are taking and allergies. It is a good idea to pack a small first aid kit.
PREGNANCY NOTE
Airline regulations state that women 28 weeks or more into pregnancy, at the time of return travel, must have a medical certification of fitness to travel. Normally after 32 weeks permission to travel is refused but regulations vary for each airline. If you will be 28 weeks or more into pregnancy on any leg of any flight in connection to a Beachball holiday, please check with the each airline you are due to fly with precisely what their policy is stating clearly the dates of travel of all legs of all flights you are booked on. Beachball Holidays & Travel cannot be held responsible for guests being refused boarding by any airline due to advancement of one of their guests pregnancy.
CUSTOMERS WITH IMPAIRED MOBILITY
Beachball Holidays and Travel Ltd endeavours to accommodate all guests, including those with disabilities. However, our experience indicates that certain holidays are not suitable for guests who rely upon wheelchairs for mobility or have certain other disabilities. To ensure the suitability of the holiday you have chosen, we strongly urge that you or your Travel Agent contact Beachball Holidays and Travel Ltd prior to booking by email: admin@beachball.co.uk or by telephone on: 0870 2424236 or by fax on: 0208 605 9018
LUGGAGE
Usually the allowance is 20kg per person excluding infants under 2 years on scheduled and charter airlines. Some scheduled airlines allow infants 10kg. When travelling business class or first class the allowance will be heavier. Should a piece of your luggage fail to arrive or arrive damaged it is essential that you report the fact immediately to the Airlines representative or handling agent at the airport and complete a Property Irregularity Report (PIR). This sets in motion tracing procedures and acts as an essential document should you institute a claim through the Airline or your Insurers. (Luggage claims should be addressed to the Airline or Carrier and not to Beachball Holidays and Travel Ltd).
Normally special items such as golf clubs, wheelchairs, pushchairs, surfboards etc., can be carried but please check directly with your airline prior to travel. Baggage in excess of the agreed amount cannot be carried by the airline, or will be subject to an excess charge. For safety reasons, airlines now apply restrictions to the carriage of certain items in baggage. Please familiarise yourself and other members of your party with these. Details are on your airline tickets or if you book on line, on the terms and conditions of travel.
Please also attach a secure luggage label with your name, home address and holiday address and contact telephone number clearly marked on it. When packing, consider not placing all one persons clothes and essential items in the same bag if possible. Consider putting a card with your name, address and contact details in a side pocket or at the top in case the luggage labels are accidentally torn off.
ACCURACY
All details which relate to resorts and accommodations have been checked with the relevant suppliers and are believed to be correct when writing the descriptions on the website.
Gradings or star ratings of each accommodation featured are provided by the relevant Tourist Organization. Frequently significant variations occur between similar grades especially from country to country. Very often national grading systems place high importance on size of bedrooms or size of public areas compared to the number of bedrooms rather than more abstract qualities such as good service, high standard of cuisine or tasteful decoration, cleanliness and well-maintained gardens. In your consideration of where to choose, please read carefully the descriptions we at Beachball Holidays & Travel have prepared for you with our personal knowledge of the destinations and the places to stay in the hotel reviews and accommodation descriptions. Please also consider that the price can often be a reasonably accurate measure of quality and you should take into consideration other factors such as the hotel or villas location, standard of decoration, numbers of bedrooms, whether the hotels restaurants provide a waiter service or only buffets. At Beachball we pride ourselves in our knowledge of each accommodation and of its location. Please test our knowledge admin@beachball.co.uk or call 0870 2424236
PRICE INFORMATION
The prices and supplements in the price panels in the pages of this webpage are subject to change as are the flight prices although at the date of publication of each webpage, all guideline prices were accurate.
Our web Site is a dynamic one. Price information changes as the season develops. Prices quoted and invoiced to customers and their agents will not be changed (unless conditions fall under our surcharge policy set out above), even if prices for holidays booked subsequently change.
Room occupancy. It should be noted when booking any such room type for the minimum occupancy that a room will be supplied for that number of persons and not necessarily with the maximum number of beds. For example, if a room for 2-3 occupancy is booked for two people, it does not imply that a larger room will be supplied nor that there will be three beds.
All details relating to resorts and accommodation have been checked with the relevant suppliers and are believed to be correct at the date of publication (March 2008). Gradings of accommodation are by the relevant Tourism Organization, but if any variation occurs between similar grades, these are usually reflected in the holiday prices. Please also see the note above about ACCURACY.